ordering

1. DETERMINE YOUR POSTCARD NEEDS

You can provide us with photos and text to create a layout for your or you can have someone design your card for you. Or, your designer can download layout templates in the "Specs" section of our site.

There are 2 options for printing postcards; traditional or digital.

OPTION 1. Traditional Printing:

Traditional printing is more cost effective than digital printing for larger quantities (5000+) and has a 2-3 business day turn-around.* Our postcards are printed on a 14-point card stock with full color glossy front and back. The minimum quantity is 1,000 and the full quantity must be the same design.

OPTION 2. Digital Printing:

Digital printing offers more features (eg. variable data, a choice of paper, high gloss finish) and has a 24-48 hour turn-around.* Perfect for small quantities and quick turn-around. Any size up to 14x20.

* Jobs submitted after 2pm are considered as submitted the following day.

The design must be the same for the full quantity of cards that you are ordering. (i.e. an order of 5000 cards must be one design, not 2000 of one and 3000 of another).

Cards requiring design, scanning, or file correction will be considered submitted when complete and/or signed off by the customer.

2. COMPLETE AN ORDER FORM

Click the PRODUCTS button on our menu bar to submit your order directly into our database. Or our Customer Service reps can fax you an order form.

3. FINALIZE YOUR ARTWORK

Click the SEND FILES button on our menu bar to submit artwork directly onto our servers. Or work with our design department to finalize your layout. Our turn-around begins once we receive your final files or your proof approval. NOTE: If you are using a mailhouse, we recommend sending them the proof of your postcard to assure it conforms with bulk mailing specs. If you are mailing your postcards, we recommend you visit USPS.com to learn about placement of text to avoid barcodes put on by the USPS site Feel free to email our mailing expert, Neil@1800postcards.com.

4. INCLUDE PAYMENT WITH YOUR ORDER

We accept all major credit cards, checks, money orders and cash. Your shipping preference should be determined and paid for when your order is placed. See our "Shipping" section for our UPS Pricing Calculator. Once the order is commited to production, cash and credit card refunds are not permitted. Orders can be processed only when files are submitted correctly and order forms accompanied with full payment and client's signature. Order picked up or shipped within New York City must include 8.375% sales tax. Within New York State, you must pay the specific tax of the county you're shipping to, unless you send us a copy of your reseller or tax exempt certificate.

5. YOUR ORDER IS READY.

Your order will be shipped in approximately 2-3 business days from the date your full payment and approved artwork is received. Digital jobs will be ready 24-48 hours after approval. You will receive an email with your Tracking Number when your package is picked up by UPS or Fedex.

Your cards may be picked up at our offices, delivered in Manhattan, or shipped via FedEx or UPS. All shipping charges must be pre-paid. Indicate on your order form how you prefer your order shipped, and include full payment or your shipping account number with your artwork.

UPS

This is the standard method of shipping. For UPS shipping rates, use our Shipping Calculator. We can ship on our UPS account and add it to your invoice, or on your UPS account and you will be billed directly from them. Once your order has been picked up by UPS, we will email your tracking number so you can monitor your package by calling 1-800-PICK-UPS or by visiting www.ups.com. Within Manhattan it is quicker and easier to use our van delivery service.

Fedex

We can ship on your Fedex account and you will be billed directly from them. Once your order has been picked up by Fedex, we will email your tracking number so you can monitor your package by calling 1-800-GO-FEDEX or by visiting www.fedex.com. Within Manhattan it is quicker and easier to use our van delivery service.

Delivery

(Manhattan Only) For a $25 fee, our driver can deliver your postcards in Manhattan. This is often quicker and more convenient than picking up due to the weight of the boxes and the high traffic volume near our building.

Pickup

(NY Only) When your order is ready, please use your order number for pickup. IF you are using a messenger service, be certain they have the order number, order weight, and quantity of boxes. Postcards will not be released without an order number. PLEASE NOTE: Orders that are not picked up within 90 days are considered abandoned by the client. Due to limited storage capacity we cannot hold orders indefinitely.

Pickup Hours: 10am to 6pm daily, Monday-Friday.
Pickup Location: In New York City: 1-800 POSTCARDS, 121 Varick Street, Ground Floor, btwn. Dominick & Broome Streets.
Pick up Tips:

Bring a luggage carrier or handtruck.
Always have the order number or record number ready.
Provide messenger services with your order number, order weight, and box quantity.
Pick up address is 121 Varick Street between Dominick & Broome.